Shipping policy
Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
- United Kingdom: 5–10 business days
- United States: 6–12 business days
- Canada: 6–12 business days
- Australia: 7–14 business days
- Europe: 5–12 business days
Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.
Shipping Costs
We offer Free Shipping on all orders unless otherwise stated during checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Please allow 24–48 hours for tracking information to update.
Delays
While we strive to meet our estimated delivery times, delays may occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is correct before placing your order. Nubly Kids is not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date. We'll work with the shipping carrier to resolve the issue as quickly as possible.